IT Supervisor

Job Title: IT Supervisor

Job Description:

We are seeking an experienced IT Supervisor to oversee our IT operations and ensure the smooth functioning of our technology infrastructure. The ideal candidate will have a strong background in Google Workspace administration, IT log management, and backup solutions.

Responsibilities:

• Google Workspace Administration:
• Manage and administer Google Workspace , including Gmail, Drive, Docs, Sheets, and other collaboration tools.
• Configure user accounts, groups, and permissions to ensure security and productivity.
• Provide technical support and troubleshooting for Google Workspace users.
• Stay updated with Google Workspace updates and implement new features as appropriate.
• IT Log Management:
• Develop and maintain systems for logging and monitoring IT infrastructure, applications, and services.
• Analyze logs to identify and resolve issues proactively.
• Implement log management best practices to ensure data integrity, security, and compliance.
• Backup Solutions:
• Design, implement, and manage backup and disaster recovery solutions to protect critical data and systems.
• Conduct regular backups and test restore procedures to ensure data availability and integrity.
• Monitor backup systems and troubleshoot any issues to minimize downtime and data loss risks.
• Team Leadership:
• Supervise and mentor IT staff, providing guidance, training, and support as needed.
• Coordinate IT projects and tasks, ensuring deadlines are met and objectives are achieved.
• Foster a collaborative and positive work environment within the IT team.
• IT Infrastructure Management:
• Oversee the maintenance and optimization of hardware, software, and networking infrastructure.
• Evaluate new technologies and make recommendations for improvements or upgrades.
• Ensure compliance with IT security policies and standards.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in IT administration and support, with a focus on Google Workspace, IT log management.
• Certifications such as Google Workspace Administrator or Certified Information Systems Security Professional (CISSP) are a plus.