Application Management - Knowledge of software development methodologies including requirements analysis, design, development, testing, deployment, and maintenance.
System Administration - Windows Server, virtualization platforms (e.g., VMware, Hyper-V) and cloud services
Technical Troubleshooting - diagnosing and resolving technical issues related to the POS system, including database errors, server problems, and integration.
ERP System Knowledge - deep understanding of the ERP system in IS retail, including its modules, and functionalities.
Integration Skills - Understanding of integration methods and protocols for connecting the ERP system with other business applications, such as POS, self-checkout systems, electronic labels, scales, scale servers, e-commerce platforms and third-party software.
Data Management - Knowledge of data management principles and techniques, including data import/export, master data management, data cleansing, and data migration to ensure the accuracy and integrity of data within the ERP system.
Business Process Understanding - Understanding the organization's business processes and how they are supported by the ERP, front-end and back-application systems to work with business requirements.
Database Management - SQL server
Query Languages -SQL and Dax
Database - Backup and Restore of SQL DB
Experience in managing API, XML, and text file integrations.
Analytics - Creating operational reports and dashboards.
Security -Knowledge of information security principles and best practices
Skills
A bachelor's degree in computer science, information technology, or a related field.
5-10 Years experience in Retail IT Solutions (SAP ERP, POS, ESL, CRM) Administration and technical Support including Integration monitoring.
Well experienced in SQL Server and database administration including recovery, restore and troubleshooting.
Experienced in retail IT operation and day to day support for the Front-End users.
Required Experience in Servers Administration and support across all the business units.
Required 5-10 years’ Experience in Scale Solution management across all the sites.
Required Experience in Networking, Infrastructure, VPN, IPVPN, FTP management.
Required Knowledge in Self-checkout solution and Electronic shelve label solution.
Required knowledge in 3rd party omni channels solution management & integration.
Knowledge of back-office functionality (Master data, Vendor, Inventory, Sales Management).
Day to day support for the back-office users (Commercial, Operation, Finance).
Experience in CCTV Solution Management with Contractor.
Required Experience in Biometric Application management across the units.
